TERMS & CONDITIONS
To offer a safe and secure shopping experience, Murray Powersports has established these online Policies for any user, viewer, or buyer at www.murraypowersports.com
Please Note: Many parts and/or accessories are for off-road use only. As with any off-road activity, there are risks in modifications. All installations/modifications are at the customer’s own risk. Murray Powersports or MurrayPowersports.com holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using aftermarket products, or any damage caused by improper wiring or installation.
Conditions of Use
Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Murray Powersports or its suppliers/manufactures and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to Murray Powersports are proprietary to Murray Powersports. All other trademarks not owned by Murray Powersports that appear on this site are the property of their respective owners. Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to Vivid Racing along with permission to use directly from the supplier or manufacture. Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacture may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All content used on this site is the property Murray Powersports or its suppliers/vendors and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Murray Powersports reserves the right at any time after receipt of your order to accept or decline your order for any reason. Murray Powersports reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly, in the event that items are out of stock, or no longer available . Once you have placed an online, phone order, or other type of order with Murray Powersports, you have entered in a contract to purchase and your credit card or other payment method will be immediately charged immediately. Orders do not typically ship the same day and are subject to stock and manufacturer availability. Many orders ship directly to you from the manufacturer, but some products may take additional time for shipment and delivery.
Because Murray Powersports reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors. Murray Powersports cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error. These errors are not a misrepresentation of a product, business, manufacture, or sale, but an error which Murray Powersport's responsibility is to correct the error.
If you order a product, your credit card or other payment method is charged immediately, as stated above. If you choose to cancel the order after the same day it is submitted, or not during our normal business hours when the order has been processed, a 5% cancellation fee will be charged, and the remaining amount will be credited back to you.
Any order that has shipped from our location, or a supplier/manufacturer location cannot be canceled, these are classified as returns. Unfortunately, once it has shipped, restocking fees will apply if they are applicable.
Custom designed vinyl items (i.e. stickers, banners, apparel, decals, etc.), including items that contain specifically requested wording, images, logos, name and/or photos are considered special-order. Special order items, and custom vinyl items (decals, custom apparel, custom banners, etc.) will not be able to be returned. These special-order items cannot be returned or resold. For this reason, it is extremely important to thoroughly double-check your order before submitting.
If a product is ordered and not wanted, the UNUSED item (with its original packaging) can be returned for a 25% restocking fee. Shipping is not refundable in either direction. All items to be return MUST be reported within 7 days of the date you purchased in store, or 7 days from the date you received delivery of your online purchase. No items will be returnable after 14 days, unless it is a manufacturer’s warranty issue. All large packages (i.e. Rockford Fosgate items) are shipped from Murray Powersports are shipped via Fedex, UPS, USPS or Freight Carrier, and require a signature when delivered. Some packages shipped from the manufacturer may or may not require signatures for package release. Fedex, UPS, and DHL have package pick up locations if you are unable to sign for the package. If the package is returned to Murray Powersports or the manufacturer, you will be responsible for the return shipping costs and pay a 25% restocking fee.
*** MURRAY POWERSPORTS DOES NOT REFUND SHIPPING CHARGES.
If you modify, install, or alter the item in any form, we cannot accept it as a return, and will not cover any expenses related to the product or installation.
*** Please also see our full SHIPPING and RETURNS policies section HERE.
Special Order and Custom Items
Some items may be special order specifically for the customers vehicle. These items generally require a deposit or paid in full. Once this deposit amount is notified to the customer and they agree to order the special-order item, the deposit becomes non-refundable. Custom designed vinyl items (i.e. stickers, banners, apparel, decals, etc.), including items that contain specifically requested wording, images, logos, name and/or photos are considered special-order. These special-order items cannot be returned or resold. Cancellations are not allowed on special order parts or custom vinyl items. Custom designed wraps and other vehicle graphics are not eligible for return/refund. Once the design is approved, and payment made, the wrap will be printed and shipped.
Custom Audio - All sales are final on custom audio components and full audio builds. We order these components as needed and are unable to return to the manufacturer. If you have an issue with an item, we will work with the factory on your behalf to get the defective item replaced under warranty. Labor to switch out warrantied items will be performed free of charge. If we agree to any product being returned, it will be subject to a 25% restocking fee. Labor on all services performed is non-refundable.
Murray Powersports accepts Credit cards, Paypal and Paypal Credit, Affirm and Klarna for online purchases. If you prefer to pay via ACH Bank Draft, please contact us at firstname.lastname@example.org, and we will email you an invoice to pay from. We also offer SNAP Finance, 100 days same as cash, or longer terms. If you would like to finance your purchase through SNAP, please visit our home page and click the APPLY button. Once approved, please reach out with the item(s) you wish to finance, most labor/installation charges can be included. For in-store purchases, we also accept Apple Pay, Android Pay, Cashier’s Checks and Money Orders. All orders are to be paid in full at the time of purchase unless we contact you otherwise. Prices and shipping cost are subject to change anytime because of exchange rates, shipping costs, manufacturer price changes, etc.
All products come with the warranty that is applied directly by the manufacturer. As stated above we are not responsible for shipping cost other than by our own mistake of incorrect shipping. Any item that is altered or changed from its original state without the consent of the manufacturer, will not be able to be returned or receive warranty support. The warranty of a product is facilitated by Murray Powersports, however we can only enforce the manufactures decisions.
PRIVACY & SAFETY
Protecting your private information is our priority. This Privacy Statement/Policy applies to Murray Powersports (Murray Powersports, Adventures In Vinyl) and www.murraypowersports.com. By using this website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our site, Murray Powersports may collect information, such as your name, mailing address, email address and phone number. If you purchase products from Murray Powersports, we collect billing and credit card information. This information is used only to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: registering for an account on our Site; entering a sweepstakes or contest sponsored by us or one of our partners; signing up for special offers from selected third parties; signing up for our newsletter; sending us an email message; submitting your credit card or other payment information when ordering or purchasing products or services on our Site.
Use of Your Personal Information
Murray Powersports collects and uses your personal information to operate its website and to deliver the products and services you have requested. Murray Powersports may use your personally identifiable information to inform you of other products or services available from Murray Powersports.
Sharing with Third Parties
Murray Powersports DOES NOT sell, rent or lease your information to third parties.
Murray Powersports may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange deliveries.
Murray Powersports may disclose your personal information, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Murray Powersports or the Site; (b) protect and defend the rights of the property of Murray Powersports; and/or (c) act under exigent circumstances to protect the personal safety of users of Murray Powersports, or the public.
Tracking User Behavior
Murray Powersports may keep track of the websites and pages our users visit within Murray Powersports in order to determine what Murray Powersports products and services are the most popular. This data is used to deliver customized content within Murray Powersports to customers whose behavior indicates they are interested in a particular subject area.
Automatically Collected Information
Information about your online activity may be automatically collected by Murray Powersports. This information can include: your IP address, browser type, domain names, access times, and referring website address. This information is used for the operation of the service, to maintain the quality of service, and to provide general statistics regarding the use of the Murray Powersports website.
The Murray Powersports website may use “cookies” top help you personalize your online experience. A cookie is a text file that is placed on your hard disc by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of the cookie is to tell the web server that you have returned to a specific page. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. If you choose todecline cookies, you may not be able to fully experience the interactive features of the Murray Powersports services or other websites that you visit.
Security of Your Personal Information
Murray Powersports secures your personal information from unauthorized access, use or disclosure using SSL Protocol. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we are striving to protect your personal information, your acknowledgement that (a) there are security and privacy limitations inherent to the Internet are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Murray Powersports does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Murray Powersports may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication
Changes to this Statement
Murray Powersports welcomes your questions or comments regarding this Statement of Privacy. If you believe tat Murray Powersports has not adhered to this Statement, please contact Murray Powersports at:
3385 Grubbs Park Rd.
Winston-Salem, NC 27106
- Credit / Debit Cards
- Offline Payments